Subscribe & Save Policy

At Alpenglow Beauty, our Subscribe & Save program is designed to make your skincare routine easier while helping you save on the products you love. Below is everything you need to know about how the program works.

1. How It Works

Subscription Plans

Choose the delivery schedule that works best for you.
Available options include:

  • Every 30 days — 20% savings

  • Every 60 days — 10% savings

  • Every 90 days — 10% savings

Your selected products will be automatically delivered at your chosen frequency.

Subscription Discounts

Subscribe & Save customers receive exclusive discounted pricing on every recurring order.
These savings are automatically applied at checkout and cannot be combined with other promotions or coupon codes.

Automatic Billing

Your payment method will be charged automatically based on your chosen schedule.
You will receive an email notification before each shipment to review, update, or skip your next order.

2. Managing Your Subscription

Subscription Dashboard

You can manage your subscription anytime by logging into your Alpenglow Beauty account. From your dashboard, you may:

  • Update your shipping address

  • Change delivery frequency

  • Add or remove products

  • Update your payment method

  • Skip an upcoming shipment

  • Pause or resume your subscription

Change Window

Please make any changes at least 7 days before your next scheduled shipment so the update applies in time.

3. Cancellations

Cancel Anytime

You may cancel your subscription at any time after your first recurring order.

To avoid being charged for the next shipment, cancellations must be made at least 7 days before your billing date.

Already Processed Orders

If a shipment has already been processed, that order will still be sent. The cancellation will apply to future shipments.

Reactivating Your Subscription

You can restart your subscription anytime by logging into your account and reactivating your previous plan or creating a new one.

4. Shipping & Delivery

Free Shipping

All Subscribe & Save orders include free standard shipping within the United States.

Delivery Time

Standard delivery takes 5–7 business days after your order has been processed.
Expedited shipping options may be available at checkout for an additional fee.

Shipping Issues

If a delivery is missed or returned due to an incorrect address, please email us at alpenglowskin@gmail.com to arrange reshipment. Additional fees may apply.

5. Returns

Subscribe & Save items are eligible for returns under our standard Return Policy.
You may return items within 30 days of delivery.

After we receive your return, we will notify you by email once the refund has been processed.

6. Payment Information

Billing Schedule

Your selected payment method will be charged at the start of each subscription cycle.
You will receive a reminder email before the charge is made.

Failed Payments

If your payment fails, you will be notified by email. If the second attempt is unsuccessful, your subscription will be placed on hold until your payment method is updated.

Accepted Payment Methods

We accept:

  • All major credit cards

  • PayPal

  • Any additional payment methods listed at checkout

You may update your payment information from your account dashboard at any time.

7. Need Help?

If you have questions or need assistance with your subscription, please reach out:

Email: alpenglowskin@gmail.com
Customer Service Hours: Standard U.S. business hours